{"id":2847,"date":"2020-08-26T11:49:30","date_gmt":"2020-08-26T01:49:30","guid":{"rendered":"https:\/\/eisabainyo.net\/weblog\/?p=2847"},"modified":"2020-11-09T11:44:18","modified_gmt":"2020-11-09T01:44:18","slug":"the-path-to-better-job-satisfaction-for-software-engineers","status":"publish","type":"post","link":"https:\/\/eisabainyo.net\/weblog\/2020\/08\/26\/the-path-to-better-job-satisfaction-for-software-engineers\/","title":{"rendered":"The Path To Better Job Satisfaction For Software Engineers"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"43c2\">\u2014 become a unicorn engineer \ud83e\udd84 \ud83c\udf08<\/h2>\n\n\n<p>You have heard of computer engineers, software engineers, Javascript engineers, backend engineers, frontend engineers, and even the latest and the hottest, blockchain engineers in the software development industry. But I bet you have never heard of unicorn engineers.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/miro.medium.com\/max\/700\/1*zOkG8zbKGhdAo3vH_ru1Wg.png\"><br>\nLet me show you photos of unicorn engineers. We have two unicorn engineers here working away on their laptops, one with headphones, one without. One with a neat and tidy desk, the other with a slightly messy one. \ud83d\ude09<\/p>\n<p>Now I can almost hear you asking, how is it different from a normal engineer that we know? Well, they are not supposed to be different, because being a unicorn engineer and being a normal software engineer isn\u2019t mutually exclusive. In fact, I\u2019d argue that they should be mutually inclusive.<\/p>\n<p>If you think about successful technology companies today, they all have one thing in common \u2014 a product. Not just any product, but a great product. It doesn\u2019t have to be a completely new and shiny that never existed but one that is better than those that existed before their time. For example, Facebook took over MySpace as the number one social media platform, not because MySpace wasn\u2019t good, but because Facebook was great. Blackberry, the iconic devices that were many business folks\u2019 first smartphones, are now completely replaced by the much better smartphones that we have today.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/assets.pinterest.com\/ext\/embed.html?id=833306737296450912\" height=\"445\" width=\"345\" frameborder=\"0\" scrolling=\"no\" class=\"pin-left\"><\/iframe><\/p>\n<p>Guess who build these great products? Who do you think?<\/p>\n<p>Great products are built by unicorn engineers. There are also other people who contribute to building a great product like product managers, designers, and so on, but unicorn engineers have a large role in building awesome products that customers love. Really, they are like unicorns because they create magical experiences for customers.<\/p>\n<p>Unicorn engineers can be identified not by how they look, but by who they are and what they do. Unicorn engineers share these four characteristics.<\/p>\n<p>They start with why \u2014 they understand what customers want, and analyse problems before jumping into coding or solutions.<\/p>\n<p>They have a balanced view \u2014 they strike a balance between technology, time\/effort and customer value every time, with every feature.<\/p>\n<p>They never fall in love with their code \u2014 they don\u2019t do premature optimisation, they are pragmatic and they are willing to start all over again if they realise what they are building isn\u2019t what customers want or need.<\/p>\n<p>They know what to measure \u2014 To know what customers really want or need, they know what to measure, and they measure what matters. Like engagement metrics, performance metrics, business metrics and they validate what they have shipped.<\/p>\n<p>As an engineer, why is it important for you to have these characteristics of a unicorn engineer? Allow me to explain.<\/p>\n<p>Picture yourself over the next one or two years from now, navigating around the big codebase of your organisation and coding away day and night, fighting endless hours to get a green build and even more time to get that featured deployed. And if you\u2019re lucky, the feature that you released will get used by a very small percentage of customers for a short while before it gets unshipped. I don\u2019t mean to paint an ugly picture but our future doesn\u2019t look very inspiring or meaningful. You don\u2019t want to be the hamster on a wheel, just producing code but not sure what impact you\u2019re making or why you\u2019re doing what you\u2019re doing.<\/p>\n<p>However, the good news is we can take actions now to avoid such thing from happening to us in the future. I will share with you the actions that you can take immediately.<\/p>\n<h3>Become a customer happiness enforcer<\/h3>\n<p>First, be a customer happiness enforcer. What better way to make customers happy than to understand and solve their problems, not just once or twice a week but every single day. If you can arrange this time with your team and manager, I\u2019d highly recommend you to go on a secondment to the most customer-centric team in your organisation, usually customer service team, and work through tickets from a normal support queue and solve customers problems.<\/p>\n<h3>Conduct customer interviews<\/h3>\n<p>Second, take part in customer interviews. This is quite straight forward, but make sure you do it real time whether via VC or face to face to get the most value out of it and to build that connection with real users behind a screen.<\/p>\n<h3>Peer recognition<\/h3>\n<p>Next, reward &amp; recognise. Just as managers can reward &amp; recognise their people, you can recognise your peers when they are doing the right things for customers. For example, give a shout out to someone who came up with small improvements for customers. Or if you noticed your peer went out of their way to reach out to customers about a specific issue, documented it and fixed it, and even if no manager noticed, you can totally praise them.<\/p>\n<h3>Catfood<\/h3>\n<p>And last but not least, a fun one, catfooding. You\u2019re probably familiar with the concept of dogfooding, where companies use their own products within their organisation. Catfooding is similar but with a slight twist. Instead of using our own product, use a competitor\u2019s product for any given project for a while. Identify strengths and weaknesses, write about them and share learnings to educate and fill the gaps.<\/p>\n<p>With all these actions, you\u2019re on your way to better job satisfaction and clearer understanding of your impact. There is no better time to become that unicorn engineer who does meaningful work and creates magical experiences that customers love.<\/p>\n<h3>Are you an individual contributor who wants to do better in your career?<\/h3>\n<p>Check out the following resources on <a href=\"\/weblog\/learn\">Career Hub<\/a>.<\/p>\n<div>\n<a href=\"\/weblog\/learn\/#pdp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eisabainyo.net\/weblog\/wp-content\/uploads\/2020\/08\/pdp.jpg\" alt=\"Personal Development Plan\" width=\"300\" height=\"300\"><\/a><a href=\"\/weblog\/learn\/#careerplanning\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eisabainyo.net\/weblog\/wp-content\/uploads\/2020\/08\/1_1_2020.jpg\" alt=\"Career Planning Starter Kit\" width=\"300\" height=\"300\"><\/a><a href=\"\/weblog\/learn\/#blogposttemplates\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eisabainyo.net\/weblog\/wp-content\/uploads\/2020\/08\/Blog-post-templates-1.jpg\" alt=\"Blog Post Templates\" width=\"300\" height=\"300\"><\/a><a href=\"\/weblog\/learn\/#growyourcareer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/eisabainyo.net\/weblog\/wp-content\/uploads\/2018\/04\/7-strategies-to-grow-your-career-300x300.png\" alt=\"7 strategies to grow your career\" width=\"300\" height=\"300\"><\/a>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u2014 become a unicorn engineer \ud83e\udd84 \ud83c\udf08 You have heard of computer engineers, software engineers,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,29],"tags":[],"class_list":["post-2847","post","type-post","status-publish","format-standard","hentry","category-articles","category-software-engineer-career-growth"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Path To Better Job Satisfaction For Software Engineers | Tech Leadership Advice &amp; 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